Membership

Save up to 50% on your order

Starter

Per Month

$30

1 month

30% OFF Across Store

Basic

Per month

$25

3 months

40% OFF Across Store

Pro

Per month

$20

6 months

45% OFF Across Store

Deluxe

Per month

$15

12 months

50% Across Store

  • 1. Become A Member

    Stretch your dollar by getting a membership. Enjoy flat discount up to 50 for all products and additional privileges such as free shipping, gifts with purchase, rewards points and many more member-only perks.

  • 2. Buy or Request

    Pick from the many items from Taiwan & Asia in bargain price exclusively offered to members only! Cannot find the items you want? Simply make a request. Enjoy monthly free shipping for members ONLY!

  • 3. Earn

    SAVE money buying in member price. EARN free gifts & rewards
    every time you shop, provide reviews or refer friends ! Receive a
    birthday gift box and annual 2% rewards up to $1,000 on qualified
    purchase.

PLAN COMPARISON

  • BENEFITS/
    MEMBERSHIP
  • STARTER
  • MOST
    POPULA
  • PRO
  • DELUXE
  • Fee
  • Per Month
    $30
  • Per Month
    $25
  • Per Month
    $20
  • Per Month
    $15
  • Duration
  • Month
  • 3 Months
  • Semi-Annual
  • Annual
  • Monthly Gift w/Order
  • Yes
  • Yes
  • Yes
  • Yes
  • Membership Discount
  • Yes
  • Yes
  • Yes
  • Yes
  • Membership Best Buy Guide
  • Yes
  • Yes
  • Yes
  • Yes
  • Loyalty Points
  • Yes
  • Yes
  • Yes
  • Yes
  • Bundle Box Opitions
  • Yes
  • Yes
  • Yes
  • Yes
  • Request For Merchandise
  • No
  • Yes
  • Yes
  • Yes
  • Birthday Gift Box
  • No
  • NO
  • Maybe
  • Yes
  • Saving
  • None
  • $15
  • $60
  • $180
  • FREE SHOPPING CREDITS & REWARDS

    Sign up to get $10 shopping credits. Earn quality free gifts with every purchase while enjoying up to 45% membership discount and a variety of quality merchandise in value price, curate and bundle a gift box at your own choice, member birthday gift box, membership savings and more!

  • SATISFACTION GUARANTEE

    We are committed to providing quality and value on the products we sell with a risk-free 100% satisfaction guarantee on both
    your membership and merchandise. The more you shop, you more you save! Your membership is the gateway to many goodies commonly sold and purchased in Taiwan, locally made or imported from worldwide.

  • 24/7 SHOPPING ASSISTANCE

    Can’t find the merchandise you want? No problem! Just fill out the request for items form and we will find the items you want! Be it a Hello Kitty or any anime merchandise, the unforgettable treats your friends or family brought you, anything you want from aiwan, China, Japan or Korea, we will find and get it for you!

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FREQUENTLY ASKED QUESTIONS

All Questions Answered

What are the loyalty plan and rewards?

Enjoy the shopping fun of your membership eCard with our loyalty plan and rewards! Receive rewards when you subscribe to membership, make a purchase, write a review or refer your friends and more! Easily view your earned rewards and eVouchers on your eCard and redeem them any time. Gifting your friends and family a store gift card is easier than ever with your eCard!

What are the free gifts with purchase?

Our free gifts with purchase are consisted of the best and most covted items recommended by customers, be it rare-to-find snacks & candies, kawaii stationery or items you cannot find locally. Best of all, as a member, you are free to select one or more gifts from a list of gifts!

What is the BTO Monthly Best Buy Guide?

The Buy Taiwan Online Newsletter is your connection to all things in our store, including brands, merchandise and more to help you get the most of your BTO membership. All members receive the monthly newsletter as a benefit of their membership.

How much is shipping?

Your order is sent by DHL or equivalent. Shipping fee ranges from $29.95 to $79.95 and free shipping may apply depending on the total value of your order.

When does my order ship and how long will it take to arrive?

After the order is placed, we will prepare your order and notify you the shipping day. Please allow us to notify you within 3 business days. When your package is handed over to DHL, allow 2- 5 business days to arrive after the shipment date.

What's your shipping schedule?

We ship frequently or at least twice a week. Please allow 1~ 3 business days for processing your order or we will contact you for any order-related issues!

Where do you ship your products from?

All products are sent freshly made from Taiwan by DHL or equivalent. Stay assured you are getting the newest items direct from the manufacturers or their stores !

What countries do you ship to?

Unfortunately, due to the current COVID-19 issue and the freight charge soars for many countries, we are not able to ship to all countries. If your country is not listed on checkout, please send us a message to make a request.

Am I able to make purchase in the store, without subscribing?

YES! You can still make purchases at our store. However, you will save MUCH more by subscribing to memberships, such as free shipping, birth day gifts, reward points, gifts with purchase and request for items and many more! With savings from your purchase, you already earn and benefit more from your membership! Be sure to cancel your subscription before the next billing date so that you will only be billed for the period you want.

How much customs duty will I have to pay?

There are no additional charges for customs or import duties or taxes. Please check with your local customs office to determine whether these additional costs will apply to your order at the border before buying. According to our experience & best practice, 99% of our customers do not get charged by the customs because the package value does not exceed the country's tax exemption.

Can I cancel my subscription?

We are sorry to see you go! You can cancel online via your customer portal whenever you like. We’ve made cancelling hassle-free so that you can try our membership service without any stress. If you would like to cancel, log into your customer portal and click the “cancel” button.

Your membership will expire on the end of subscription and will not auto-renew moving forward. You will receive a confirmation of the cancellation via email shortly after completing the cancellation process. Please be sure to cancel your subscription before your billing date to avoid renewing your subscription for the next cycle.

We are sorry to see you go! You can cancel online via your customer portal whenever you like. We’ve made cancelling hassle-free so that you can try our membership service without any stress. If you would like to cancel, log into your customer portal and click the “cancel” button.

Your membership will expire on the end of subscription and will not auto-renew moving forward. You will receive a confirmation of the cancellation via email shortly after completing the cancellation process. Please be sure to cancel your subscription before your billing date to avoid renewing your subscription for the next cycle.

Also be reminded to use your rewards before cancellation. All your rewards will become void after cancellation.